What telecommunication services does Carrier Connections offer?

Carrier Connections is a full service independent telecommunications firm. We represent over 30 Carrier Partners and offer Local, Long Distance, Internet and Data services. We Consult, Analyze, Recommend, Implement and Mange all of these services for each and every Client. We also work with a Network Team of professionals and can offer you PBX and VOIP phone systems, Cabling and Wiring Services(for all ads, moves and changes) Servers, Routers and PC's.

Will Carrier Connections be able to save me time with multiple quotes from the different Carriers for all of my company's telecommunications needs?

Carrier Connections represents you! We create an environment where the Carriers bid for your business rather than you beg for their services. Because we represent over 30 Carriers we are able to give to you multiple quotes on all your services. If you have multiple locations in state or across the country we can services your needs and still give you multiple quotes with one point of contact to insure you're getting the best possible pricing available.

Will I find better pricing if I work through a direct sales rep?

The short answer is no! Unlike reseller programs the pricing through the direct or indirect channel for any carrier is the exact same. The obvious business advantage Carrier Connections has is the ability to give clients pricing from multiple carriers in a quick and efficient manner.

Why should I work with Carrier Connections rather than dealing with a Carrier's direct sales person?

With over 30 different Carriers to choose from Carrier Connections provides you with an independent and unbiased recommendation that you cannot get from direct supplier sales representatives. We do not try and sell you the only product that they we have to sell. As independent business professionals with total accountability for your satisfaction, we will provide you with a choice of solutions so you are able to make a better, more informed buying decision.

Is there a fee for your services?

Generally, there is no fee for our services. We do offer a consulting solution for those companies who do not want to look at alternative carriers and just want us to work with them and their current carrier. The fees based on this arrangement are either by the hour or on a contingency based on savings. Either way it's a win-win for you!

Will Carrier Connections be billing us for our telecommunication services?

No, the monthly bills for Local, Long Distance, Data & Internet services will come directly from the Carrier or Carriers you have selected, not from Carrier Connections.

What is the Equipment For Services Program?

This program enables you to upgrade or replace your PBX-phone system and software with state-of-the-art technology without worrying about the Capital Expense. Bundling equipment and software with your voice and data services delivers value, convenience and flexibility. Carrier Connections works with independent third party Vendors and Carriers that make it convenient and easy. We can offer you One-solution and one monthly bill for equipment, software, voice and data services.

Who do I call if I have a billing or service problem?

You simply call Carrier Connections. You will be able to call the Carrier directly and if you let us know we will follow up with them to insure an accurate and timely response. We also keep a spreadsheet with all the line detail on each Client to keep the account organized and up to date with all the adds, changes etc.

One, Two or Three years from now who do I call when it is time to re-new my contract or look at other Carriers and/or new technology?

Carrier Connections will be by your side from contract signing to provisioning, from monthly check ups to annual bill reviews. The Telecommunications industry is very dynamic and change is inevitable, from new pricing models to new technology to new Carriers. The choices are endless but because we represent over 30 Carriers we will give you multiple quotes to maximize your buying power and insure you receive the best possible pricing and services available at that time.

Who do I call if we are moving locations, adding additional office locations, need to make some simple changes to our account like adding a few lines to one location and subtracting a few lines from another?

You can call the Carrier directly but we prefer that you call and let us help. We will orchestrate all of the changes and follow up with you and the Carrier to insure accurate and timely action. Also, if for some reason you call the Carrier directly all we ask is to let us know so we can follow up and report back to you and update your company's spreadsheet so everything remains organized and accurate.