Understanding Disaster Recovery

What would your company do when faced with a disaster? For example, what would happen if a fire damaged your physical headquarters? And what if a cyberattack compromised your network with its data and applications? Even a short power outage can impact your company’s business operations. Read on to learn more about how a disaster…

Be Prepared with an Incident Response Plan

It’s said often that the matter of experiencing a cyberattack is “when,” not “if.” How can your company begin to prepare itself for something that can adversely affect it? According to CompTIA’s article, an Incident Response Plan (IRP), can help you think ahead and have a plan in place when an incident occurs. Read on…

Employees a Key Part of Your Cybersecurity Plan

It is commonly said that employees are the “weak link” in your company’s cybersecurity plan. What if this was different, and they are actually a strong defense against cyberattacks? Read on to learn how to help your workers recognize and prevent a cyberattack, and to become security advocates for your company.    Training Starts but…

Technology Industry Trends in 2022

A number of trends are expected to continue, as well as new ones to develop, in the coming year. These trends will introduce opportunities along with challenges in the IT industry. Read on to learn about how these movements in the industry affect its four pillars of operations, infrastructure, cybersecurity, and data.   Focus on…

Joining the Omnichannel Trend

Many pieces comprise the customer experience puzzle, and one key trend is omnichannel, wherein multiple channels are integrated in such a way that a customer can switch seamlessly from one to another including call center, chat, web and mobile. Customer experience can make the difference between retaining and losing a customer. Read on to learn…

Security and Compliance Go Hand in Hand

With the amount of data being generated by businesses the world over, every single day, securing this data is vital. While Government, Industry and other regulations offer compliance to standards, information security reduces business risks related to cybercrime, ransomware and other interruptions resulting in data loss. Keeping your network safe and in compliance can help…