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Technologies That Support Remote Work

Many companies realized the benefit of remote employees working from home. With companies competing to be the employer of choice, ability to work remotely has become a benefit many job hunters are looking for. With remote work becoming even more popular, technologies like cloud, software-defined wide-area networking (SD-WAN) and more have helped to provide a…

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Unified Communications Can Help Remote Workers Collaborate

With working from home more and more common, companies benefit from their workers collaborating and communicating easily with each other. One solution to consider is Unified Communications as a Service (UCaaS)–an integrated, Internet-based platform that helps workers access videoconferencing, chat, file sharing and more. Remote work is potentially easier and more efficient. Read on to…

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Review-your-strategy-for-cloud-security

Many businesses have taken advantage of cloud computing for its benefits–its flexibility, ability to help companies scale use according to demand, and a subscription-based pricing model, among others. When migrating to the Cloud it is important that you develop a cloud security strategy. Your company can exert a good deal of control over cloud security concerns with proper policy, training and technology. Read on to learn more about what to include in your cloud security strategy in order to protect technology assets.

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Review Your Strategy For Cloud Security

Many businesses have taken advantage of cloud computing for its benefits–its flexibility, ability to help companies scale use according to demand, and a subscription-based pricing model, among others. When migrating to the Cloud it is important that you develop a cloud security strategy. Your company can exert a good deal of control over cloud security…

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Consider Managed Services for Help with Your IT Workload

It’s said that few can get along without some help from others. If your business has grown, and your technology needs along with it, managing IT on a daily basis may be more challenging. Now may be the time to consider outside assistance. Read on to learn how supplemental IT support via managed services can help save time and money, not to mention help you reach your business goals.

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Prepare Your Network for Unified Communications with Software-Defined Wide Area Networking

Over the past several years, both Unified Communications (UC) and Software-Defined Wide Area Networks (SD-WAN) have grown more popular. Even a few years ago, IDC predicted that the SD-WAN market would grow to $8.05 billion by this year. Together, Unified Communications and SD-WAN allow your company to stay connected at all times.

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Role of Your Employees in Cybersecurity

It’s sometimes thought that employees can be a “weak link” in your cybersecurity plan. This need not be so. Rather, your employees–when well-trained in cybersecurity policies and practices–can be your greatest asset. Reason to learn about training your employees in keeping your network safe.   Assess Cybersecurity Knowledge   Employees can be the most important…

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Trends in Cybersecurity in 2020

This extraordinary year, with its rapid shift toward remote work force, has brought about changes in the cybersecurity landscape. With the security perimeter widened by use of devices outside the office, businesses are using the cloud more than before. According to a recent CompTIA research report on the state of cybersecurity, 60% of respondents were…

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Unified Communications Can Help You Stay Connected

In our current situation, the ability to work anywhere is even more important. Whether at the office, on the go–or quite commonly these days, at home–unified communications (UC) supports the ability to communicate by voice or email and send information back and forth. Read on to learn more about how this technology can help your business always be available.

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Migrating to the Cloud to Access Line of Business Applications

Our unusual times have pushed businesses into adoption of cloud computing, the main reason being the increased demand for remote work along with the ability to maintain business operations. Gartner’s prediction for increase in cloud revenue in 2020 was 17%, from $227.8 billion to $266.4 billion, even before COVID 19. It’s possible that that revenue may increase even more.

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Network Monitoring for Your Business

Your organization’s computer network is the backbone of your IT operations, supporting data and applications such as Voice-Over IP (VoIP), call center and more. Monitoring this network can help save time and money. Read on to learn more about the benefits of network monitoring, and what to consider before adopting a solution. Benefits of Network…

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What is Infrastructure as a Service (IaaS)?

Cloud computing is now a common way for small to medium-size businesses to provision computing resources for flexible, cost-effective results. Read on to learn about how one cloud model–Infrastructure as a Service or IaaS–can help your business manage spend and maximize results.  IaaS Provides Flexibility According to Gartner, Infrastructure as a Service (IaaS) is a…

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Cybersecurity in Challenging Times

In these unprecedented times, we spend more time than ever on various devices, using them both for work and recreation. As in other difficult times, heroes rise to the occasion. However, so do bad actors, seeking to take advantage of the situation. Read on to learn more about protecting yourself from cyber attacks. Hazards to…

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Requirements for Remote Office

With remote workers becoming the ‘new normal’ in these strange times, remote office security and communication become increasingly important. Read on to learn more about preparing your employees and business for remote work. Remote Office Security Best Practices Let remote workers know they are just as responsible for keeping the network safe at home as…

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Disaster Preparedness – COVID-19

The World Health Organization provides guidance for businesses and employers about the Coronavirus, formally known as COVID-19. Around the world, officials in government, education, and industry are preparing for a prolonged epidemic. That could include significant shifts to the day-to-day economy–school closures, remote work requirements, and sequestered populations are all possible. Just as we need…

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Business Broadband Internet and Your Network

Business Broadband Internet is the engine powering the operations of businesses worldwide. From cloud services to Unified Communications, broadband is what makes fast, uninterrupted business operations possible. Read on to learn more about broadband’s benefits and what to consider before upgrading your connection. The Benefits of Business Broadband Internet In a nutshell, business broadband is…

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Streamline Customer Service with Unified Communications

More than ever, businesses are seeking new communications solutions. Instead of old methods, such as analog phone and private branch exchanges (PBX) and a separate computer network, companies are seeking the benefits of more streamlined, economical solutions. Read on to learn what Unified Communications–and its foundation, VoIP–can do for your business. Unified Communications Provides Greater […]

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Streamline Customer Service with Unified Communications

More than ever, businesses are seeking new communications solutions. Instead of old methods, such as analog phone and private branch exchanges (PBX) and a separate computer network, companies are seeking the benefits of more streamlined, economical solutions. Read on to learn what Unified Communications–and its foundation, VoIP–can do for your business. Unified Communications Provides Greater…

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Emergent Trends Expected to Change the Tech Landscape

The 2020s–this year and beyond–will be a time of great disruption created by emerging technology. Not only will technologies like hyper-automation, artificial intelligence and human augmentation change the way people interact with technology, it will create opportunities–and challenges–never before seen. Read on to learn more about what is developing in 2020 and beyond. 

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Emergent Trends Expected to Change the Tech Landscape

The 2020s–this year and beyond–will be a time of great disruption created by emerging technology. Not only will technologies like hyper-automation, artificial intelligence and human augmentation change the way people interact with technology, it will create opportunities–and challenges–never before seen. Read on to learn more about what is developing in 2020 and beyond.  Technology Will…

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Network Compliance is for Everyone

With so many organizations generating data in the course of daily business, it’s more important than ever to protect it from loss or compromise. Data breaches are frequently in the news, and aside from the negative publicity, result in fines and loss of revenue for companies. Maintaining network compliance is critical for all businesses. Read on to learn how to protect your company from this costly scenario. 

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Network Compliance is for Everyone

With so many organizations generating data in the course of daily business, it’s more important than ever to protect it from loss or compromise. Data breaches are frequently in the news, and aside from the negative publicity, result in fines and loss of revenue for companies. Maintaining network compliance is critical for all businesses. Read…

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Cloud Migration Considerations

With companies seeking the best return on investment for their technology expenditure, Cloud migration, or, in some cases, migrating to a different Cloud environment or changing to a new Cloud provider, can be a good choice. Read on to learn more about the benefits of using the cloud as well as what to consider before…

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Everything You Need to Know About Multi-Factor Authentication

Imagine if no matter how well protected your computer systems are, there was yet another level of protection? One which involves specific factors particular to the user, which they can use in addition to a strong password? With multi-factor authentication (MFA), you have yet another defense against bad actors seeking to infiltrate your network. Read on to learn more about this relatively new technology.

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October is Cybersecurity Awareness Month: Be Aware and Prepared

October is National Cybersecurity Awareness month, a “collaborative effort between government and industry to raise awareness about the importance of cybersecurity, and to ensure all businesses have the resources to be safer and more secure online.” This year, according to the US Department of Homeland Security, the emphasis is on a proactive approach. Read on to learn more about various aspects of cybersecurity.

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The Importance of Data Protection Before a Disaster

Hurricane Dorian is just one event that can potentially affect a business’s access to its data and reemphasizes the importance of having a data protection plan in place. Other events can have the same effect—cyclones, earthquakes, and hurricanes–suspending business operations for days or weeks.  Even a brief power outage can put your company at risk, not to mention the threat of cyberattacks. Read on to learn more about keeping your business’ data safe and accessible. 

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Hybrid Cloud Considerations

Cloud computing, despite varying levels of adoption, has become a common way for a business to avail itself of computing resources without having to maintain expensive infrastructure. Companies can use varying levels of resources, scaling up and down as demand and usage changes. How does a company know which cloud environment is the right one?…

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Train Your People to Fight Cyberattacks

With the advance of technology, many benefits have come to businesses—commerce taking place twenty-four hours a day and the ability to have meetings with workers half a world away, among others—but cybercriminals have learned to exploit technology, using practices such as phishing (planting a fraudulent link in an email) to gain access to business’s data…

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Consider Unified Communications for Your Business

Imagine being able to integrate business class phone systems, collaboration and virtual meetings and your contact call center all within a secure and reliable unified communications suite. This means you can work anywhere, get customer information instantly and route calls efficiently to communicate in real time all over the world. Increasingly, Unified Communications can integrate your office communications and help you help customers.

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Consider Unified Communications for Your Business

Imagine being able to integrate business class phone systems, collaboration and virtual meetings and your contact call center all within a secure and reliable unified communications suite. This means you can work anywhere, get customer information instantly and route calls efficiently to communicate in real time all over the world. Increasingly, Unified Communications can integrate…

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How Much Downtime Can You Survive Without a Business Continuity and Disaster Recovery Plan?

With disasters–natural and manmade–in the news, preparedness in the form of a business continuity plan is vital. Disaster recovery, or the ability of a business to continue running during and after a disaster, is a key part of business continuity. Read on to learn more about developing a plan to keep your business operating even when things go wrong.

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The Importance of a Business Continuity Plan

With some parts of the country heading into tornado season, and with natural and man-made disasters a possibility anywhere, there’s no time like now to consider how to keep your business running in the event of a flood, fire, earthquake, or even a cyber attack. A Business Continuity (BC) plan keeps your business running both during and after a disaster, minimizing downtime and the resulting loss of revenue and reputation. Read on to learn more about what such a plan can mean for your business.

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Keep Your Network in Compliance, and Healthy Too

A company’s network is the backbone of its IT infrastructure, depended upon for connection to customers, potential customers, vendors and employees, as well as public and private cloud infrastructure. Not only that, your network’s health is one of your best defenses against cyber threats. However, to stay healthy and in compliance with standards and regulations, you need to be proactive. Read on to find out how to keep your network in good health and compliance.

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The Importance of Data Protection

Cyber attacks and data breaches are regularly in the news, and often come with a loss or exposure of customers’ data and a loss of reputation to the business. Large, well-known businesses are often in the headlines; small to medium-size businesses, however, are just as much at risk.  Knowledge of cybersecurity practices has yet to keep up with new threats. According to CompTIA’s 2018 Trends in Cybersecurity report, “Businesses with fewer than 100 employees are far more likely than their larger counterparts to feel that their IT security is simply adequate or unsatisfactory. Without a deep resource pool to lean on, smaller firms struggle to address new facets of IT security.” To learn more about protecting your data, read on.

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The Importance of Data Protection

Cyber attacks and data breaches are regularly in the news, and often come with a loss or exposure of customers’ data and a loss of reputation to the business. Large, well-known businesses are often in the headlines; small to medium-size businesses, however, are just as much at risk.  Knowledge of cybersecurity practices has yet to…

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Make Your Employees Your First Line of Defense in Cybersecurity

Imagine that your employees could be your strongest defense against cyber attacks, rather than a potential area of weakness. According to a CompTIA 2019 industry trends report, in all the innovation taking place, cybersecurity is an enduring concern. Other statistics indicate that user error contributes to nearly 25% of cyber breaches. Read on to learn more about how to train your employees to be your greatest defense against cyber attacks.

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Is Your Business Ready for Windows 7 and Server 2008 r2 End of Service

With the upcoming end of service for Microsoft Windows 7 and Server 2008 r2, many business owners will need to consider their options. While the end of service for these operating systems is scheduled for January 2020, most technology advisors agree you need a plan of action today. To learn more about what these changes mean to keep your business systems running and secure, read on.

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Tips to Avoid Security Breaches

According to a recent CompTIA report, even though people know what to do to avoid security breaches, they don’t always put this knowledge into practice. Employees can, however, take advantage of cybersecurity training in the workplace, learn to change passwords frequently, and implement other safeguards. How to Identify a Phishing Scheme The mouse arrow can…

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Hacking Hazards to Watch in 2019

The more technology advances, the more businesses must be aware of security breaches and hacker attacks. Where are hackers likely to strike in 2019, and how can you protect your business? Read on to learn more about new and existing cyberattacks to avoid. Toll Fraud Likely to Threaten Businesses Toll Fraud is an emerging cyber…

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Tackling Security in the Cloud

Over the last ten to fifteen years, the cloud has gone from new technology to accepted–and by many, embraced–fact. According to a recent CompTIA study, cloud computing is now a critical part of today’s IT operations, powering everything from Cloud Backup to handling email and other commonly used applications. With this growth, as well as…

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What is Cybersecurity and Why it Matters

Over the last several years, we have heard about high-profile cyber attacks and data breaches. However, large companies are not the only ones subject to such attacks. Small to medium businesses are at risk as well, and may not have the resources to overcome a data breach. According to Forbes, the question is not if a cyber attack will occur, but when. Read on to learn what comprises cybersecurity and why it is so important.

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Consider Infrastructure as a Service in Budget Planning

It’s about time for businesses to be setting up their 2019 budget and deciding what their IT expenditure will be. According to Forbes, a significant portion of IT budgets will be committed to the cloud. But what option will your business choose? Public, private, or hybrid cloud? And what services are best for your business? IaaS is a popular choice; read on to learn more about this option and its benefits.

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Is Blockchain Coming to Your Neighborhood?

Since 2008, the cryptocurrency Bitcoin has been in the news. Not only that, its underlying technology called Blockchain has become better known as an emerging technological trend. According to a COMPTIA brief citing research by Gartner, this technology is expected to grow in 2018 and beyond, with blockchain spending to reach a project $20 billion in 2024 and 2025. Is Blockchain for your business? Read on to learn more.

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Processing Credit Cards? Make PCI-DSS Compliance Part of Your Network Security Plan

With the holiday season coming up soon, many businesses, both brick and mortar and online, will process a great deal of customer credit card information. This information will be stored and transmitted and must be protected from loss or compromise. The Payment Card Industry Data Security Standard (PCI-DSS) is the standard for compliance and is important year-round. Is your business compliant? If not, how can your business reach that standard? Read on to find out more about this important issue.

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Make Backup a Key Component of Your Disaster Recovery Plan

With so many potential hazards–natural and man-made–that can disrupt your business, now is the right time to develop and implement a disaster recovery and business continuity plan. Not only can floods, fires or earthquakes disrupt daily life, they can interrupt your business for  extended periods of time. Also, data can be lost and compromised due to cyberattacks or human error. Businesses that suffer a data loss run the risk of going out of business. A key component of disaster preparedness and recovery is backup– making sure your company’s data is stored and accessible. Read on to learn about the role of backup in keeping your business in business.

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Who’s Monitoring Your Network?

A business’ network is relied upon heavily for many daily functions, and there are many places problems can occur. According to CompTIA, four leading security concerns are attacks from ransomware and malware, viruses that can get into your network and destroy data, and hacking attacks from cybercriminals. Along with these, there is also the possibility…

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Considering Cloud Computing?

Cloud computing has become more and more popular over the last several years, with that popularity continuing into 2018 and 2019. According to a report by the International Data Corporation (IDC), public cloud services will grow from nearly $70b to more than $141b in 2019. SaaS is likely to be the key consumption model for…

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Creating A Culture of Security

With more data than ever being collected, analyzed, managed, and stored, keeping the data as well as the business’s systems secure is a priority leading into 2018, and beyond. According to statistics, more than 50% of cyber breaches are due to human rather than technical error. Read on to learn more about creating a culture of cybersecurity by educating and training your staff.

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Creating A Culture of Security

With more data than ever being collected, analyzed, managed, and stored, keeping the data as well as the business’s systems secure is a priority leading into 2018, and beyond. According to statistics, more than 50% of cyber breaches are due to human rather than technical error. Read on to learn more about creating a culture…

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How To Stay in Business with a Business Continuity and Disaster Recovery Plan

With technology growing by leaps and bounds, and regulations assigned to protect the data generated by this technology, you need a business continuity and disaster recovery plan in place to determine how that data is collected, protected, analyzed and stored. Read on to find out how to protect your company from data loss and its consequences.

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Is Patch Policy Part of Your Data Protection Plan?

Data security needs to operate on more than one front. Not only does your network need to keep data secure, it needs to respond to threats both inside and outside the business. There are numerous protections, including current anti-malware and anti-virus software and operating system patches, to keep your network stable and secure. Read on to find out how operating system patch policy can be part of your data-protection plan.

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The Human Side of Network Security

As Technology grows, so does the complexity of threats to your network–hackers infiltrating your network and stealing passwords, infection of your network with malware, phishing schemes, and even cybercriminals masquerading as your own IT staff, all these pose risks to your network’s security. Your network is only as strong as its weakest link. And sometimes, that weak link is your human capital.

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The Human Side of Network Security

As Technology grows, so does the complexity of threats to your network–hackers infiltrating your network and stealing passwords, infection of your network with malware, phishing schemes, and even cybercriminals masquerading as your own IT staff, all these pose risks to your network’s security. Your network is only as strong as its weakest link. And sometimes,…

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Is the Public Cloud Right for Your Business?

Migration to the cloud has become more common over the years, with more and more companies moving to the Cloud each day. Benefits of the Cloud extend to many if not all business systems—Communication and Collaboration, Email, file sharing and data storage to name a few. Read on to learn more about how companies, especially small to medium-sized businesses, are using the public cloud for their operations.

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Planning for Disaster Recovery

We hear in the news every day about natural disasters such as fires, floods, storms and even earthquakes, and know the damage they cause. But what about the potential consequences for your business? What if your business stays closed for a period of time, and loses revenue because your information systems are unavailable? Or if a cyberattack occurs that results in a data breach that compromises your business’s reputation? Read on to learn more about how to make a disaster recovery and business continuity plan.

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Keeping Your Network Secure

A network is only as strong as its weakest link, and if that weakest link is your security, that can compromise the revenue and the reputation of your business. Attacks just from ransomware have increased over the years, by 200% between 2015 and 2016 alone.  There are three fronts to consider: identify the hazards, use…

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Keeping Network Expenses in Check

Your network is the backbone of your technology infrastructure, enabling your business to run smoothly. But are you using it in the most cost-effective manner, getting the most for your technology budget? Read on to find out more about how to keep network expenses in check. Start with a Telecommunications Expense Audit Since vendor contracts…

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Is Your Network Ready for Business?

Your network is under continuous pressure to keep up with the growth of your business. Broadband networks providing instant connectivity are a core requirement for most businesses. Your network needs to provide fast access to Cloud Services including Email, Online Backup, Unified Communications, Call Center and other applications.

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Is Your Network Ready for Business?

Your network is under continuous pressure to keep up with the growth of your business. Broadband networks providing instant connectivity are a core requirement for most businesses.  Your network needs to provide fast access to Cloud Services including Email, Online Backup, Unified Communications, Call Center and other applications.  Business systems will be expected to be…

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Aim for the Cloud

The time may be right for your business to move to the Cloud. With its many advantages, including cost savings, security, and flexibility, cloud computing also gives businesses a competitive advantage, allowing employees to work anytime,  anywhere. According to an article by Forbes, the trends indicate more and more cloud usage, with an increase from…

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Cloud Adoption and Software as a Service (SaaS)

Most businesses today have adopted some form of  Cloud Computing and Software as a Service (SaaS) to run their business. According to a recent article by Forester Research,“SaaS Improves Business Results Due To Greater Innovation and Agility — And Is Increasingly The Foundation for Business Opportunities.” Rather than investing up front in costly infrastructure, implementation and configuration, Cloud Computing using Software as a Service provides an economical and turnkey approach to access the latest technology at an affordable price. Here are some examples.

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Cloud Adoption and Software as a Service (SaaS)

Most businesses today have adopted some form of  Cloud Computing and Software as a Service (SaaS) to run their business. According to a recent article by Forrester Research,“SaaS Improves Business Results Due To Greater Innovation and Agility — And Is Increasingly The Foundation for Business Opportunities.” Rather than investing up front in costly infrastructure, implementation…

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Closing the Door on Cyber Crime

Businesses today are under constant attack from Cyber Criminals. Ransomware,  including the WannaCry Virus , is an example of a top threat to avoid. With the risk of lost data, lost productivity and lost reputation, isn’t it time to close the door on Cyber Crime? Here are a few tips to defend your company from potential cyber attacks.

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Technology Trends you Will Hear About in 2018

According to technology research firm Gartner Group, technology spending is expected to grow to $3.7 Trillion dollars in 2018. Communications Services ($1.387 billion) and IT Services ($931 billion) make up the majority of spending. In contrast, Enterprise Software and Data Center Systems are the smallest categories of spending expected for next year. Shifts in IT spending from Data Centric to Cloud Computing change the landscape for buyers, vendors and technology solution providers alike. Here are top Technology Trends you will hear about in 2018.

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What’s in Your Data Center?

Most experts agree we will create more Data this year than in all prior years combined. According to research firm IDG the world will create 163 zettabytes of data a year by 2025. It is no surprise IDC forecasts worldwide spending on public cloud services and infrastructure to reach $122.5 billion in 2017, an increase of 24.4% over 2016. What is driving this growth and what do you need to know to manage what’s in your data center?

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What’s in Your Data Center?

Most experts agree we will create more Data this year than in all prior years combined. According to research firm IDG the world will create 163 zettabytes of data a year by 2025. It is no surprise IDC forecasts worldwide spending on public cloud services and infrastructure to reach $122.5 billion in 2017, an increase…

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The IoT Security Challenge

The internet of Things (IoT) is much-talked-about technology. Driven by low-cost sensors, ubiquitous connectivity and updates to the Internet Protocol (IP), IoT is rapidly being adopted. Research firm Gartner expects over 8 billion devices connected in 2017. Cities use IoT to relieve parking congestion by collecting data on open parking spots; farmers can measure moisture in soil; and manufacturers use this technology to track inventory in their supply chain. Because these devices may use machine-to-machine connectivity without human intervention, this can increase the IoT Security Challenge. Here are some security considerations for IoT.

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The IoT Security Challenge

The internet of Things (IoT) is much-talked-about technology. Driven by low-cost sensors, ubiquitous connectivity and updates to the Internet Protocol (IP), IoT is rapidly being adopted. Research firm Gartner expects over 8 billion devices connected in 2017. Cities use IoT to relieve parking congestion by collecting data on open parking spots; farmers can measure moisture…

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Disaster Recovery and Data Protection –Now More Than Ever

Recent Hurricanes Harvey and Irma, along with major earthquakes in Mexico, remind us how vulnerable we can be to disasters, and underscore the importance of data protection. As businesses depend on access to a range of systems–including call center, communications and collaboration application, customer management, and more–having a solid data protection plan can help you in a disaster recovery scenario. Now more than ever, a range of options exist to help maintain business continuity. Here are a few options to consider.

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Considering Cloud Security

According to a recent research report “Assessing the Cloud Security Landscape” by the Computing Technology Industry Association (CompTIA), 85% of business owners and IT professionals participating in a survey responded that they are Confident in their Cloud Service Provider. No wonder research firm IDC predicts the market for public and private cloud security to more than double over the next few years. What Cloud Security Concerns are top of mind with business owners, and what can you do to reduce your risk? Read more to find out…

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Considering Cloud Security

According to a recent research report “Assessing the Cloud Security Landscape” by the Computing Technology Industry Association (CompTIA), 85% of business owners and IT professionals participating in a survey responded that they are Confident in their Cloud Service Provider. No wonder research firm IDC predicts the market for public and private cloud security to more…

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How is Your Network Health?

Your network is the backbone of your IT Infrastructure. Your network health is also an integral part of your defense against Cyber threat. Cloud Computing, Communications and Collaboration, Data Protection, and Digital Transformation put more reliance on your network.  This begs the question, how is your network health? Ask yourself these three questions to find out the answer…

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How is Your Network Health?

Your network is the backbone of your IT Infrastructure. Your network health is also an integral part of your defense against Cyber threat. Cloud Computing, Communications and Collaboration, Data Protection, and Digital Transformation put more reliance on your network.  This begs the question, how is your network health? Ask yourself these three questions to find…

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Digital Marketing – Where to Start?

According to Forbes Magazine, in 2017 “Digital Marketing has Taken the Marketing Industry by Storm.” There is a wide array of options for digital marketing: content marketing, big data, email marketing, live streaming video, mobile marketing, search engine marketing and more. With all of these digital marketing options available now, where should you start? Start…

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Can A Business Continuity Plan Save Your Reputation?

Reputation Management is a hot topic in the boardroom these days. Having a solid business continuity plan could make or break your company’s ability to survive a data breach or other systems failure that could tarnish your hard-earned reputation. Company news about data loss, systems downtime and other unplanned interruptions occur with regularity. According to technology research firm Gartner, a business that has a catastrophic data event has a two-year survival rate of just 6%. Surprisingly, your company can avoid these scenarios by having a solid BC/DR Plan.

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Getting the Most from Cloud Computing

Cloud Computing adoption continues to outpace the growth rate of total IT spending. According to research firm Gartner, the market for public cloud services will continue expanding, with year-over-year revenue growth of 17.3%. Compare this to Gartner Growth expectation of total IT Growth of 1.4% and you can see how the market for Cloud Computing is maturing. Cloud Service Providers offer a wide range of solutions.

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Getting the Most from Cloud Computing

Cloud Computing adoption continues to outpace the growth rate of total IT spending. According to research firm Gartner, the market for public cloud services will continue expanding, with year-over-year revenue growth of 17.3%. Compare this to Gartner Growth expectation of total IT Growth of 1.4% and you can see how the market for Cloud Computing…

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3 Technology Trends Driving Business Outcomes

Many businesses turn to technology to find ways to reduce costs and overhead. Technology trends–Software as a Service, Internet of Things, Software Defined Wide Area Networking, marketing automation, and Cloud-based communications and collaboration–are top of mind with business owners who prioritize improving staff productivity and capability, and reaching new customer segments. Here are three technology…

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What’s Your Cloud Budget?

Most companies rely on Cloud Computing for their business. Popular Software as a Service (SaaS) applications including Voice over IP (VoIP), Hosted Email, Sales Force Automation (SFA), and Customer Relationship Management (CRM) can all be rapidly deployed by a technology Advisor. In fact, a recent survey by the Computing Technology Industry Association (CompTIA) confirms 80%…

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How to Avoid Being a Ransomware Hostage

Ransomware, spyware, phishing schemes, and other Cyber attacks are commonplace in today’s world of technology. According to a recent article in Forbes, ransomware attacks grew at an accelerated pace in 2016 with reports of 638 million attacks, almost 200 times more than the number of ransomware attacks in 2015. Most experts agree that Ransomware attacks will continue to occur–so what can you do to avoid being a ransomware hostage?

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How to Avoid Being a Ransomware Hostage

Ransomware, spyware, phishing schemes, and other Cyber attacks are commonplace in today’s world of technology. According to a recent article in Forbes, ransomware attacks grew at an accelerated pace in 2016 with reports of 638 million attacks, almost 200 times more than the number of ransomware attacks in 2015. Most experts agree that Ransomware attacks…

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Migrating to the Cloud with Confidence

More and more companies are migrating to Cloud Computing to gain competitive advantage and reduce capital expense. According to CompTIA’s 9th annual Security Trends study, companies reported over 80% net usage of Cloud Computing. Over 59% reported moderate or heavy usage. What’s more, the survey found that 68% reported confidence in Cloud providers’ ability to…

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Is Your Network Ready for Cloud Backup?

Ransomware, Privacy Breach, Compliance requirements and Business Continuity make the case to protect your company’s data. Cloud backup and Disaster Recovery as a Service (DRaas) require reliable network access to ensure your IT assets are backed up and available for rapid recovery.

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Is Your Network Ready for Cloud Backup?

Ransomware, Privacy Breach, Compliance requirements and Business Continuity make the case to protect your company’s data. Cloud backup and Disaster Recovery as a Service (DRaas) require reliable network access to ensure your IT assets are backed up and available for rapid recovery. Today’s networks also support a range of applications including Hosted Email, SaaS, VDI,…

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What are Managed Services and Why Should I Care?

A managed services provider (MSP) takes on the responsibility for a company’s technology and infrastructure by proactively providing a defined set of IT services for a fixed monthly fee. This approach is preferred by businesses over the traditional Break/Fix services delivered on an hourly rate when needed. By emphasizing high availability and reliability,

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What are Managed Services and Why Should I Care?

A managed services provider (MSP) takes on the responsibility for a company’s technology and infrastructure by proactively providing a defined set of IT services for a fixed monthly fee. This approach is preferred by businesses over the traditional Break/Fix services delivered on an hourly rate when needed. By emphasizing high availability and reliability, Managed Services…

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Rethinking Wide Area Networking

There is a shift in how businesses use technology. New applications, including Voice over IP VoIP phone systems, Cloud Based Email, File Sync & Sharing all require solid network infrastructure. According to a recent report from the Enterprise Strategy Group, Demonstrating SD-WAN Business Value: Rethinking WAN for a Modern Age, distributed organizations with multiple Remote Office/Branch Office (ROBO) locations may need to reduce unnecessary deployment and management of network infrastructure.

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Rethinking Wide Area Networking

There is a shift in how businesses use technology. New applications, including Voice over IP VoIP phone systems, Cloud Based Email, File Sync & Sharing all require solid network infrastructure. According to a recent report from the Enterprise Strategy Group, Demonstrating SD-WAN Business Value: Rethinking WAN for a Modern Age, distributed organizations with multiple Remote…

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Considerations for Cloud Migration

The market for Cloud Computing is maturing. According to Trends in Cloud Computing, a recent research report by the Computing Technology Industry Association (CompTIA), 90 percent claim using some form of Cloud Computing. In fact, the report provides insights that 43 percent of the Companies using Cloud Computing are migrating from one Public Cloud Provider to another for a variety of reasons including security, cost and open standards. Here are a few considerations for Cloud migration gleaned from the report.

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Considerations for Cloud Migration

The market for Cloud Computing is maturing. According to Trends in Cloud Computing, a recent research report by the Computing Technology Industry Association (CompTIA), 90 percent claim using some form of Cloud Computing. In fact, the report provides insights that 43 percent of the Companies using Cloud Computing are migrating from one Public Cloud Provider…

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Internet of Things: Reality or Myth

Technology is always evolving, with new ways to benefit always on the horizon. Like Mobility and Cloud, Internet of Things (Iot) is a shift in computing that will impact many businesses and organizations within the next few years. According to research from the Computing Technology Industry Association (CompTIA), IoT is expected to drive over 50 billion connected devices by 2020. Read on to explore why this new emerging area of technology is expected to grow at a dramatic pace.

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Internet of Things: Reality or Myth

Technology is always evolving, with new ways to benefit always on the horizon. Like Mobility and Cloud, Internet of Things (Iot) is a shift in computing that will impact many businesses and organizations within the next few years. According to research from the Computing Technology Industry Association (CompTIA), IoT is expected to drive over 50…

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Cyber Threats You Should Protect Against

Defending against Cyber threats is no easy task. Understanding the risks and designing a defense strategy are important steps in protecting yourself from Malicious actors and Cybercriminals. Staying current on Operating System and Application Patches, Restricting Network Access, and maintaining antivirus and malware protection are known ways to protect your network.

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Cyber Threats You Should Protect Against

Defending against Cyber threats is no easy task. Understanding the risks and designing a defense strategy are important steps in protecting yourself from Malicious actors and Cybercriminals. Staying current on Operating System and Application Patches, Restricting Network Access, and maintaining antivirus and malware protection are known ways to protect your network. Employee awareness and education…

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Cybersecurity is Everybody’s Business

It is no surprise, technology flattens the world for many businesses. What’s more, nearly every business sector finds it necessary to collect, maintain, analyze, and monetize user data. Many think Cybersecurity risks only apply to highly regulated industries, such as legal, healthcare and financial services.

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Cybersecurity is Everybody’s Business

It is no surprise, technology flattens the world for many businesses. What’s more, nearly every business sector finds it necessary to collect, maintain, analyze, and monetize user data. Many think Cybersecurity risks only apply to highly regulated industries, such as legal, healthcare and financial services. Cybersecurity Risks Go Beyond Borders Factors outside industry, including geographic…

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Can You Afford a Data Loss?

According to the technology industry research firm Gartner Group, ninety percent of companies that experience data loss go out of business within two years. Countless studies indicate the longer the downtime, the greater the risk. More and more businesses are turning to Cloud Backup and collation to ensure their critical data is protected. But how long will it take to restore that data when a disaster strikes? Here are some points to consider to minimize the risk of downtime.

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Can You Afford a Data Loss?

According to the technology industry research firm Gartner Group, ninety percent of companies that experience data loss go out of business within two years. Countless studies indicate the longer the downtime, the greater the risk. More and more businesses are turning to Cloud Backup and collation to ensure their critical data is protected. But how…

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Technology Trends for 2017

It’s that time of year when many businesses are setting goals and budgets for next year. This is a good time to reflect on the impact technology can have on your business. While Cloud Computing adoption remains strong, companies will increase migration from Public to Private Cloud and even migrate back “on premise.” Cloud adoption,…

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Tips for Reducing Telecom Expense

Businesses today rely on resilient network connectivity to ensure employee communications, collaboration, and productivity. Applications including Voice over IP (VoIP), Hosted Contact Center, Cloud Backup, and more, need a bulletproof telecom network. What’s more, for companies with Remote Offices/Branch Offices ROBO), telecom expense can quickly add up. Here are some tips to keep your telecom…

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Tips for Reducing Telecom Expense

Businesses today rely on resilient network connectivity to ensure employee communications, collaboration, and productivity. Applications including Voice over IP (VoIP), Hosted Contact Center, Cloud Backup, and more, need a bulletproof telecom network. What’s more, for companies with Remote Offices/Branch Offices ROBO), telecom expense can quickly add up.

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Considering Cloud? Tips to Ease Migration to the Cloud

According to IDC, the combined public/private Cloud security market will more than double over the next few years. Cloud adoption is changing the way enterprises use applications. Increased adoption of hosted email, Unified Communications (UC), and Voice over IP (VoIP) may increase bandwidth and change the way employees access the Internet.

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Having Trouble Managing Cyber Attacks? You’re Not Alone!

We all read about Cyber attacks in the news. There is no denying the loss of productivity from a virus-infected laptop or the embarrassment of hacked email. With threats from Ransomware on the rise, it is no surprise leading market analysts Juniper Research, predict the cost of data breaches to $2.1 trillion globally by 2019, an increase of nearly four times the cost of breaches in 2015.

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What is Ransomware and How to Protect Against It

Ransomware is a type of malware designed to block access to your computer until a sum of money is paid. Ransomware issues have impacted many individuals with home computers; however, it is only a matter of time before this malicious software attacks business. Starting with Cryptolocker in 2013, Ransomware exploits have become increasing sophisticated and have cost individual companies thousands of dollars in ransom.

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Proactive Networking Monitoring: What & Why

Your business relies more and more on healthy network infrastructure. Migration to Cloud, Compliance and IT Security all fuel the case to proactively monitor your network health. By proactively scanning your network, you can identify bottlenecks and other irregularities that could impact your network performance and network security. Identifying network compromise in advance will save…

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Proactive Networking Monitoring: What & Why

Your business relies more and more on healthy network infrastructure. Migration to Cloud, Compliance and IT Security all fuel the case to proactively monitor your network health. By proactively scanning your network, you can identify bottlenecks and other irregularities that could impact your network performance and network security. Identifying network compromise in advance will save your business time and money in the long run.

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What’s Driving Digital Transformation of Business: Hello – Cloud Contact Center

Digital Transformation of Business is a critical component of maintaining competitive advantage in many industries. Rapid response to customer inquires, automated responses to self-service inquires, and ability to communicate across digital channels accelerate the buyer journey, solidifies customer loyalty and can take cost out of operations. According to a recent report by Frost and Sullivan…

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What’s Driving Digital Transformation of Business: Hello – Cloud Contact Center

Digital Transformation of Business is a critical component of maintaining competitive advantage in many industries. Rapid response to customer inquires, automated responses to self-service inquires, and ability to communicate across digital channels accelerate the buyer journey, solidifies customer loyalty and can take cost out of operations.

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Business Continuity Essentials

Business owners know there are a number of threats to business continuity. Next to employees, your IT systems and their data may be your most valuable assets. Your business may fall prey to Cyber attack or Data breach. Other factors, including adverse weather, fire, or interruption to utility supply, may also cause business disruption. Can…

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Business Continuity Essentials

Business owners know there are a number of threats to business continuity. Next to employees, your IT systems and their data may be your most valuable assets. Your business may fall prey to Cyber attack or Data breach. Other factors, including adverse weather, fire, or interruption to utility supply, may also cause business disruption. Can your company recover from a catastrophic data loss? Use this Business Continuity Essentials guide to reduce the risk of downtime:

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Cloud Computing Defined

The demand for Cloud Services continues to climb. Recent forecasts from International Data Corporation (IDC) predict worldwide spending on public Cloud services will grow at a 19.4% compound annual growth rate (CAGR) – from nearly $70 billion in 2015 to more than $141 billion in 2019. This report cited Software as a Service (SaaS) as…

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Cloud Computing Defined

The demand for Cloud Services continues to climb. Recent forecasts from International Data Corporation (IDC) predict worldwide spending on public Cloud services will grow at a 19.4% compound annual growth rate (CAGR) – from nearly $70 billion in 2015 to more than $141 billion in 2019. This report cited Software as a Service (SaaS) as the leading consumption model for Cloud Services. In addition, Telecommunications is expected to be the fastest-growing vertical industry with a worldwide CAGR of 22.2% over the forecast period of 2014-2019.

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Achieving Network Peace of Mind

By proactively monitoring and managing your Network infrastructure, you can avoid the hassles of downtime due to bottlenecks, security intrusions and more. By having the latest data at your fingertips, you can make the best decisions based on the current status of all the devices connected to your network. Proactively managed devices including desktops, laptops,…

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Achieving Network Peace of Mind

By proactively monitoring and managing your Network infrastructure, you can avoid the hassles of downtime due to bottlenecks, security intrusions and more. By having the latest data at your fingertips, you can make the best decisions based on the current status of all the devices connected to your network. Proactively managed devices including desktops, laptops, smartphones, tablets, routers, switches and firewalls all contribute to the overall health of your network.

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Findings Link Network Security to Human Error

How secure is your network? A recent study by CompTIA links human error as the primary cause of security breaches. In fact, human error is at fault 58 percent of the time, as compared to technology error occurring 42 percent of the time. This survey of over 1500 business and technology executives points to the need to teach staff the importance of Network Security.

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The Internet of Things (IoT) You Should Care About

The Internet of Things (IoT) is a term that describes everyday objects that have network connectivity, allowing them to send, receive and act on data. One day, everything that can be connected will be connected. According to the Computing Technology Industry Association (CompTIA) the number of “things” connected to the Internet will reach 50.1 billion by 2020. As the Internet of Things makes its way into our lives, what do you need to know to take full advantage?

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Does Your Business Have a Backup and Disaster Recovery Plan?

Most businesses need a Backup and Disaster Recovery plan. Disasters like fire, flood, earthquake, and more can bring your systems to a halt. Systems including order processing, invoicing, emails, call center, and business phone are critical for daily operations. Without a Backup and Disaster Recovery plan, organizations that encounter a disaster run the risk of going out of business. Here are some tips for getting your Backup and Disaster Recovery plan in place.

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Tackling Cloud Security

Security is always top of mind with businesses migrating to the Cloud. Cloud Services are rapidly being adopted by most businesses today. According to IDC, the worldwide public cloud services market reached $45.7 billion in 2013 and is projected to grow at a compound annual growth rate (CAGR) of 23% through 2018. Cloud Security is…

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Tackling Cloud Security

Security is always top of mind with businesses migrating to the Cloud. Cloud Services are rapidly being adopted by most businesses today. According to IDC, the worldwide public cloud services market reached $45.7 billion in 2013 and is projected to grow at a compound annual growth rate (CAGR) of 23% through 2018. Cloud Security is an important consideration for businesses migrating to the Cloud. So, what are the top security concerns businesses face?

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The Benefits of Fixed-Price IT Managed Services

More and more, we hear of security breaches that are derailing business’s activities, whether such problems are malicious software (“malware”) designed to grab privacy information from an employee, a computer crash or even a natural disaster such as an earthquake. A data breach can put customers’ personal information in peril, thereby causing embarrassment and even…

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The Benefits of Fixed-Price IT Managed Services

More and more, we hear of security breaches that are derailing business’s activities, whether such problems are malicious software (“malware”) designed to grab privacy information from an employee, a computer crash or even a natural disaster such as an earthquake. A data breach can put customers’ personal information in peril, thereby causing embarrassment and even costing steep fines. This is why it is important to hire a reputable IT managed service provider before you need one.

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Every Cloud Has a Silver Lining: Business Benefits of Cloud Computing

Moving to the Cloud is a strategic, business-driven decision. Cloud Computing can offer a range of solutions to help drive business performance. Many businesses are migrating to Cloud Computing already. To ensure you get the most from your investment, you need to be able to determine how cloud solutions can help your business grow revenue, scale, accommodate teleworkers, let you move faster than your competition, and help you make your technology infrastructure costs more predictable. Read on to gain an understanding of the many business benefits of Cloud Computing.

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Is Your Network Ready for the Cloud?

Moving to the Cloud requires a fast, reliable network to ensure high availability to Cloud applications and their data. Critical systems including Cloud backup, SaaS, VDI, VoIP and other critical systems need consistent broadband access to ensure employee productivity, compliance and keep customer service levels high. This begs the question, is your network ready for the Cloud?

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Is Your Network Ready for the Cloud?

Moving to the Cloud requires a fast, reliable network to ensure high availability to Cloud applications and their data. Critical systems including Cloud backup, SaaS, VDI, VoIP and other critical systems need consistent broadband access to ensure employee productivity, compliance and keep customer service levels high. This begs the question, is your network ready for…

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Five Tips on Password Protection

Should you care about how your employees protect their personal passwords? Depending on your password policy in the workplace, your employees may create passwords based on familiar passwords they use for personal use. Cybercriminals often hack personal websites for privacy information, including username and passwords, so they can gain access to internal systems. Offering tips to your employees on creating strong passwords may help you protect your valuable corporate data.

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Five Tips on Password Protection

Should you care about how your employees protect their personal passwords?  Depending on your password protection policy in the workplace, your employees may create passwords based on familiar passwords they use for personal use.  Cybercriminals often hack personal websites for privacy information, including username and passwords, so they can gain access to internal systems.  Offering…

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Is Your Network the Weakest Link for Data Protection?

Data protection isn’t just about reliably backing up your application data and files. It is also important to be able to rapidly restore data in the event of data loss. In addition to natural disasters, cyberthreat and human error drive the need for a solid data protection plan and reliable network performance.

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Migrating to the Cloud – How to Avoid Turbulence

Migrating to the Cloud can be bumpy if you are not prepared. Chances are you have already started migrating to the Cloud. Without realizing it, you may be accessing the Cloud by using mobile and web based applications and services that store and share your data from the Cloud. According to International Data Corporation, (IDC) public IT Cloud services (SaaS, PaaS, and IaaS) spending will reach $127 billion in 2018.

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New Year’s Resolutions for Your IT Systems

Are your IT Systems on the naughty or nice list? Do you proactively monitor your networks for compliance, cyberthreat and performance? Are your data back ups up to date? Have you begun your migration to the Cloud? Are you getting the most from your broadband network? Have you trained your employees on the risks of cybersecurity attacks and do they change their passwords regularly? Here is a list of things to add to your list of New Year’s resolutions for 2016.

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Business Continuity Planning: How Much Downtime Can You Afford?

Having a Business Continuity Plan is an important way to ensure your company can operate during and after a disaster. By assessing your business risk, you are able to protect your company and minimize downtime that may occur from unplanned business interruptions. Natural disasters including fire, earthquake, flooding and snowstorms can slow or halt operations. In addition, other threats including cyber attacks and data leaks can cause unplanned disruptions to your business. The impact of prolonged unplanned downtime can be reduced and or eliminated.

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Technology Outlook for 2016

What drivers will shape 2016 technology trends? Businesses using customer facing technology for competitive advantage will fuel demand for Cloud Computing, in particular, Software as a Service. The Internet of Everything will amplify the number of connected devices in our world leading to additional needs for data protection and CyberSecurity defense. Mobile computing and Cloud Computing adoption will increase the adoption of fast, affordable and secure broadband networking. Here is the short list of what to expect from the biggest trends in technology for 2016.

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Technology Outlook for 2016

What drivers will shape 2016 technology trends? Businesses using customer facing technology for competitive advantage will fuel demand for Cloud Computing, in particular, Software as a Service.  The Internet of Everything will amplify the number of connected devices in our world leading to additional needs for data protection and CyberSecurity defense. Mobile computing and Cloud…

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Is Your Business PCI Compliant?

Payment Card Industry Data Security Standard (PCI DSS) is a common sense standard based on good IT Security policy. The objective is to protect customer credit card information from compromise. With the holiday season upon us, eCommerce and credit card processing activities will ramp through the end of the year. Trillions of dollars are transacted via credit card every year. So what can you do to ensure your business is PCI compliant?

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Is Your Business PCI Compliant?

Payment Card Industry Data Security Standard (PCI DSS) is a common sense standard based on good IT Security policy. The objective is to protect customer credit card information from compromise. With the holiday season upon us, eCommerce and credit card processing activities will ramp through the end of the year. Trillions of dollars are transacted…

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Mobile Hotspots – Is Your Business At Risk?

With almost one billion mobile connections in place, it is easy to understand why these devices are targeted by hackers. Employees connecting at Starbucks, in airports, on planes and in hotels open themselves up to additional security breach risk by accessing information through mobile hotspots. Mobile hotspots can be easy targets for hackers by setting up spoofs to get your employees to unknowingly log into unsecure networks, making them vulnerable to Man in the Middle (MitM) exploits. As an employer, it may be impossible to prevent employees from using hotspots, so it is very important to take steps to protect your business.

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Does Your Business Need Network Monitoring?

According to a recent Trends in Information Security report by CompTIA, malware, hacking, privacy and data loss/leakage top the list of serious concerns over security threats. Companies large and small have been victims of these security threats. While large corporate security breaches makes the news, smaller companies may not have the vigilance to detect, and the resilience to survive a network security breach. Hackers have evolved and are now more sophisticated than ever. Network Monitoring can identify security exploits before it is too late.

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Is Network Security Your Priority?

Everyday there are reports of businesses being targeted with security attacks. The list of large companies being hit is long. Small businesses are equally vulnerable to security hackers and may be less resilient. To say that security is a top business concern seems unnecessary. Most companies understand that security is not something to be taken lightly. In a recent CompTIA survey, 74 percent of business leaders said that security is a higher priority today than it was two years ago.

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Is Your Head in the Cloud?

Are you ready to embrace the benefits of the Cloud? Whether your company is ready to acquire new software-as-a-service (SaaS) capabilities or in need of infrastructure upgrades via infrastructure-as-a-service (IaaS), Cloud has now reached new heights in the small and medium-sized business (SMB) world. According to current research by International Data Corporation (IDC), fifty percent of all companies are using at least one public SaaS offering, with a further 20% planning to implement such a service within the year. Platform-as-a-service (PaaS) and (IaaS) are less used today, but there is interest and growth in that direction.

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Wearables are Fashionable, But Are They Secure?

Wearable technology, especially Smartwatches, including the Apple Watch, the Samsung Gear, and the Microsoft Band, are all the rage and are expected to become even more popular over the coming years. According to the International Data Corporation (IDC), 2015 will see as many as 72.1 million wearables shipped. They are popular and fashionable, but do they leave your network open to potential security breaches?

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Windows 10 – Best Windows Ever?

The new Windows 10 operating system is purported to be the best Windows ever. The combination of ease of use for new users, automatic updates, and built in security features is causing small to medium sized businesses to breathe a sigh of relief as business owners dream about spending less time and money on training and more energy on making money – finally.

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The Most Recent Data Breaches and Their Consequences

Big data breaches have been making headlines more and more frequently. It was announced last week that the computer systems at the U.S. Office of Personnel Management had been breached. This is the second computer break-in in the past year for the agency. An estimated four million current and former federal employee records may have been compromised.

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Moving to the Cloud: The Advantages

According to the International Data Corporation (IDC), total public IT Cloud services (SaaS, PaaS, and IaaS) spending will reach $127 billion in 2018. Compared to the 4.1% compound annual growth rate the IT market will experience from 2013-2018, the public Cloud will grow at a 22.8% compound annual growth rate. That’s five and a half times more than the total IT market spending!

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Protect Your Organization from Ransomware

It’s a moment every business owner dreads. A message appears on your organization’s computer screen alerting you that your files have been encrypted and the only way to access them is by paying a ransom. Security threats to computers and mobile phones have grown more sophisticated around the globe in the past few years.

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The Cloud: The 3rd Platform of Computing

Around 2008, the IT industry started to experience a massive shift in traditional computing. The International Data Corporation (IDC) began referring to this change as the “3rd platform.” The 3rd platform is built on the four technology pillars for innovation and growth: Cloud, mobile, big data, and social technologies.

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Beware of Cryptolocker

Imagine you are on your personal or work computer, and you receive a seemingly innocuous email from a trusted source, such as your bank, your tax office, or even a friend. The source asks you to download a file to update important account information. But, when you click on it, your most important files become encrypted and you are threatened you will lose them unless you pay a sizable sum to get them back!

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FCC Approves Net Neutrality Rules

After a landmark vote on February 26, The Federal Communications Commission officially classified Internet providers as public utilities. The new net neutrality rules were approved 3 to 2 among party lines. The rules ban high-speed Internet providers, such as Verizon, AT&T, and Time Warner Cable, from blocking websites, slowing down content from particular sites, or selling-off faster traffic speeds to the highest bidders.

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Bandwidth Bottleneck Coming to an End?

It is predicted that that by 2017, there will be around 268 billion app downloads. The average person already uses 26 different apps per month. This growth is clearly driven by the younger work force, who use their mobile devices and tablets for both work and play.

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Why the Cloud Isn’t Going Away

Cloud Computing is only beginning its growth and progression; more than half of all businesses have already implemented Cloud Computing in some way or another into their day-to-day operations. Whether you need improved security, lowered costs, higher efficiency, a backup plan, or a mixture of these benefits, the Cloud is the answer.

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Why the Cloud Isn’t Going Away

Cloud Computing is only beginning its growth and progression; more than half of all businesses have already implemented Cloud Computing in some way or another into their day-to-day operations. Whether you need improved security, lowered costs, higher efficiency, a backup plan, or a mixture of these benefits, the Cloud is the answer. There’s no pressure…

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How New Technology is Changing the Way Your Business Needs to Think About IT Security

New technology trends pose new security threats to businesses. CompTIA reports that 64% of companies report a “drastic or moderate” change to their security approach. In their survey, more than half of businesses recognize opportunities within their organization for security improvement.

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The Growing Importance of Mobile Security

According to a report by CompTia, 28% of businesses view security as a significantly higher priority today compared to two years ago, and an even greater percentage of businesses expect the importance of security to rise in the next two years. The study also revealed that while many companies assumed a satisfactory level of security, they did not fully comprehend their exposure to potential security threats.

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Is Cloud Computing Secure?

In the early days of Cloud computing, the common perception was that the cloud automatically opens systems to new, catastrophic risks. When weighing the pros and cons of moving to the Cloud, business owners assumed they were sacrificing security for the business agility that comes with using Cloud systems.

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How to Engage Future Customers

An effective marketing strategy can often make the difference between making prospects customers and driving them away. It is important to engage your customers early and gain their trust. The key to a strong marketing strategy is to be in front of your customers, so that when they’re ready to buy, they are already familiar with you. Here are some tips on how to engage with your customers on a regular basis:

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Technology Outlook for 2015

There are many things on our minds as we enter the New Year. For those of you running a business, a question on the forefront of your mind should be: What can we expect from the world of technology in the coming year? Because technology changes so fast these days, it’s important to be ahead of the game and be ready to adapt to changing times. Here is what to expect from the biggest technology trends in 2015:

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Do You Fully Understand the Cloud?

In just the past few years, it has become evident that the topic of cloud computing has shifted from a potential game changer to an essential ingredient of modern IT. For those moving down the path of business transformation, the cloud is the primary driver. The International Data Corporation estimates the public cloud market to grow at 23% CAGR through 2018

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Is Your Free Website Really Free?

Is your free website delivering maximum marketing results, or is your company spending far too much time and money into developing and updating a website that doesn’t lead to new customers? Here are the most important things to consider in order to leverage the most business out of your company’s website: Is your free website delivering maximum marketing results, or is your company spending far too much time and money into developing and updating a website that doesn’t lead to new customers? Here are the most important things to consider in order to leverage the most business out of your company’s website:

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Do You Have an Effective BYOD Policy?

According to new IDC data, vendors shipped 327.6 million smartphones in the third quarter, an increase of 25.2%, when compared to the same quarter last year. This means that global smartphone shipments have topped 300 million shipments for the second quarter in a row. Although there have been rumors of a slowing market, the data clearly states otherwise.

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Costs of Data Breaches Up 23% from Last Year

A new report from the Ponemon Institute, an organization that publishes the annual “Global Report on the Cost of Cyber Crime,” recently announced that the cost of a data breach has jumped 23% from last year. Here’s what your small to medium sized business needs to know about being prepared in case of a data breach.

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Steps to Follow When Migrating to the Cloud

Many small to medium sized businesses are migrating to the Cloud – backups, better security, regulations, security, and the Cloud ensure that your company is always up to date without having to continually invest more time and money. So, how can your business make the leap? Here are 3 steps to get you started with your migration to the Cloud:

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Are You Prepared for the End of Windows Server 2003?

If your business depends on Windows Server 2003, you and your colleagues have less than a year until Microsoft will discontinue Server 2003 R2. Server 2003 currently accounts for about 20% of total Windows Server installations, but on July 14, 2015, all Windows Server 2003 extended support will end.

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It’s Time to Take Cloud Security Seriously

While cloud security concerns are top of mind with many business owners, the benefits of the cloud far outweigh the risks. Nevertheless, as companies deploy cloud computing, taking cloud security seriously will ensure a smooth transition to the cloud.

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Mobile Device Management

The transition to the pervasive use of mobile devices in and outside of the workplace has been both an advantage and disadvantage for small to medium sized businesses. On the one hand, when employees use their own mobile devices for work, businesses cut drastically on month-to-month device and carrier plan costs. Yet, personal mobile devices pose as a potential security threat to your business. Therefore, it is imperative that your organization devises a mobile device management solution before a security attack.

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3 Things You Need to Know about Broadband Internet

Broadband Internet is all about speed and reliability. In a nutshell, “broadband” refers to a very fast and persistent connection to the Internet. For business – Cloud computing, web conferencing and hosted voice solutions – having a broadband connection is essential. Here are 3 things you need to know about how broadband Internet that can improve your business

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Bright Outlook for Cloud Computing

According to CompTIA’s IT Industry Outlook 2014, cloud computing is even more on the rise since last year. As Generation Y (20-34 years old) infiltrates the work force and members of the Baby Boomer generation reach retirement age, there have been noticeable changes to how technology is used in the workplace.

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Tablet Computers to Outsell PCs in 2015 – What You Need to Know

Tablet Computers are set to outsell PCs in 2015, according to a recent report. According to industry analysts Gartner Group, world wide tablet computer shipments will climb to nearly 321 million units next year. Meanwhile, Gartner predicts PC shipments will fall to 262 million units in 2015, putting Tablet Computers on track to lead the transition from traditional computing to mobile and cloud technologies.

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Can You Survive a Network Security Attack

Businesses are under constant attack from a variety of network security threats. Cybercriminals hack databases for passwords for unauthorized access to your network. Undetected Malicious software (malware) can trap and forward passwords. Viruses can infect your hard drive and destroy application data and files without your knowledge. Businesses large and small face these network security threats on a daily basis; larger organizations, however, may have more resources to fight attacks.

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Does Your Company Have a Mobile Computing Strategy?

Cloud computing, broadband Internet, and consumerization of IT are fueling the demand for mobile computing. Supporting employees in the field and traveling employees and connecting with customers are top areas of focus for IT today. Support for employees working from home and mobile commerce also drive the demand for mobile computing. The outbreak of mobile computing raises a number of concerns, including device theft and loss, mobile-specific virus/malware, and personal use of business devices. Additionally, mobile users may put additional strain on your corporate network and WiFi connections.

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Is Your Network Ready for Cloud Computing?

Cloud-based computing adoption is increasing among many businesses. According to the Computing Technology Industry Association (CompTIA) Annual trends in Cloud Computing study, 60% of business owners reported having 30% or more of their IT Systems in the cloud. Additionally, research firm IDC predicts cloud-computing solutions to total $24 billion by 2016.

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5 Things You Need to Know about Privacy Breach Notifications

Recent high-profile data breaches, such as those that occurred at Neiman Marcus and Target, have brought privacy breach notification laws into public debate. In the event that your company’s secure information is compromised, it is important to understand privacy breach notification laws and standards.

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Avoiding Downtime by Having a Business Continuity Plan

Companies small and large are increasingly reliant on their IT systems and infrastructure. Having a Business Continuity plan is a proactive way of avoiding unnecessary downtime due to a disaster, human error, or security breach. Not only may downtime cause data loss, but also according to Gartner Research, a conservative estimate of the cost of downtime for a computer network is $42,000 per hour. For a small business without a Business Continuity plan, such downtime could have long-term crippling implications.

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Heartbleed Bug: What a Business Owner Should Know

The name Heartbleed OpenSSL Vulnerability (aka Heartbleed bug) is as scary as it sounds. Some reports say up to two thirds of all secure websites (e.g. those with a web address starting with a green https://) are using OpenSSL. It has been reported that Google was first to discover the Heartbleed bug that compromised sites including Yahoo, Tumblr, Flickr, Amazon, and other websites relying on OpenSSL for security. This security breach may provide hackers access to accounts, passwords, and credit card information.

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Mobile Security: Does Your SmartPhone need a Kill Switch?

Many Smartphones and Tablet computers have access to corporate applications and their data through Bring Your Own Device (BYOD) policies and corporate-sponsored mobility strategies. Mobile Security has become a popular topic for good reason. According to CIO Insights, mobile data traffic is expected to increase eleven-fold by 2018. Because of increasing data traffic on mobile devices, some government agencies are looking at legislation to require manufacturers to add a smartphone kill switch to remotely wipe a mobile device if it is lost or stolen.

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Will Smartphones and Tablets Kill the PC?

With Windows XP support ending soon for millions of PCs, many companies are considering a variety of replacement strategies. The adoption of smartphones and tablets is clearly on the rise. According to IDC, PC shipments are expected to decline by 6% in 2014, and that trend is expected to continue. Meanwhile, shipments of tablets surpassed shipments of PCs in 2013 and are expected to outpace shipments of PCs by 2015. Does this mean death to the PC? Likely not, here is why…

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Windows XP Updates to End on April 8

According to Microsoft, support is ending for Windows XP after April 8, 2014. Technical assistance, including automatic updates that help protect your PC, will no longer be available after this date. Microsoft will also stop providing Microsoft Security Essentials for download on Windows XP.

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Why You Need a Bullet Proof Computer Network

Your Computer Network is the information pipeline of your business. But what if your network goes down? If your computer network is not operating properly, you may lose access to critical applications and their data. If you are using mobile applications, software as a service, or other types of Cloud Computing, your computer network needs to be highly reliable and readily available. While reading this article, you will learn about information technology trends that impact your Computer Network.

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Avoiding Pitfalls to Cloud Computing Migration

It seems a majority of companies are adopting Cloud Computing as a significant portion of their IT infrastructure. According the Computing Technology Industry Association (CompTIA) 4th Annual Trends in Cloud Computing, sixty percent of companies surveyed, reported they rely on Cloud Computing for at least thirty percent of their IT infrastructure.

Transitioning to Cloud Computing? Here’s How to Avoid the Turbulence.

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Mobile Security: Why Should I Care?

Mobile security is top of mind when it comes to concerns for IT Managers. According to the Computing Technology Industry Association (CompTIA) risk of loss is the number one concern related to Mobile security. For the first time last year, more smart phones and tablets shipped than PC desktops. It is no surprise that mobile devices are the target of mobile security threats.

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Target Privacy Data Breach: Part 2

Target Retailers were just involved in the second largest credit card data breach in United States history. Today Target announced the data breach that occurred over Thanksgiving weekend now exposes upwards of 70 million credit and debit cards. Target also disclosed the privacy data breach compromised names, addresses, phone numbers or email addresses, in addition to credit card information. When businesses are victims of a security breach, loss of revenue is often highlighted in the news. What the media often overlooks is the internal costs of remediation, exposure to privacy breach laws and loss of reputation with their customers.

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Cyber Attack Target

Target Retailers were just involved in the second largest credit card breach in United States history. A cyber security attack occurred over Thanksgiving weekend, which exposed upwards of 40 million credit and debit cards users. Compromised information included credit and debit card information, as well as customer names. When large businesses are victims of a

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2013 Technology in Review

As always, a lot has changed in the Technology world in the past year. Systems are updating, while new technologies are becoming more prevalent. Windows XP, the operating system that 33 percent of personal computers rely on, is on the way out. Windows 8.1 has become the standard. Also, personal computers are leaving the scene.

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Why Small Businesses Need Technology

Technology has become an integral part of most small businesses.  Email has replaced the fax machine.  An onslaught of mobile devices have replaced cash registers, binders and note pads.  Pencil and paper no longer keep up with the velocity of business today.  In order to attract new customers and deliver products and services at competitive […]

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Cyber Security Awareness

Did you know October is Cyber Security Awareness month?  This tradition was established ten years ago in the United States by the Department of Homeland Security in cooperation with the National Cyber Security Alliance and the Multi-State Information Sharing and Analysis Center.  This is a great opportunity for the public and private sectors to establish […]

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Do you Have a Strategy for Online Backup?

Online Backup is one of the more popular deployments of cloud computing. Online backup can be a cost effective part of your data protection strategy. Many businesses have achieved benefits by leveraging cloud computing for secure and affordable remote data storage and cloud file sharing technologies.  In some cases, business owners do not even realize […]

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Apple Enhances Mobile Security with iPhone 5s

Earlier this week Apple announced their new line up of iPhones.  The iPhone 5c is a new model catering to smartphone users on a budget, while the iPhone 5s is their newest flagship product.  The iPhone 5s features a new fingerprint sensor known as “Touch ID”  designed to provide access to your new iPhone 5s […]

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Cloud Computing Trends 2013: CompTIA 4th Annual Research Report

The Computing Technology Industry Association (CompTIA) is expected to release their fourth Annual Cloud Computing Trends research study this week.  This cloud computing research is based on a survey of over 500 IT and Business Professionals collected in June 2013. The Fourth Annual CompTIA Cloud Computing Trends report is expected to reveal cloud computing trends […]

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Solving Infrastructure Challenges for the Mobile Workforce

If you have a mobile workforce who use mobile devices within your business you want them to be productive, connected and have secure access to your companies applications and data. According to a recent research report by the Computing Technology Industry Association, mobile workers complain about poor connection speeds 49% of the time. In addition, […]

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Business Continuity and Disaster Recovery Planning

Business continuity and disaster recovery come to mind as hurricane and fire season is upon us.   This week meteorologists are reporting that Tropical Storm Chantal is looming over the East Coast and will potentially flood the southern United States.  Last year we all saw the terrible devastation of Hurricane Sandy.  We are also reminded of […]

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Managing Mobility

Mobility and mobile applications in the workplace are being driven by a number of important trends including: a wide range of mobile applications, consumerization of IT and adoption of smart phones and tablets in the workplace.  Research firm International Data Corporation (IDC) forecasts Worldwide Tablet Shipments to Surpass Portable PC Shipments in 2013, Total PC […]

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Why Achieve Network Compliance

Network compliance has many benefits for small to medium businesses. Companies processing credit card information may need to maintain PCI Compliance, while healthcare professionals may need to maintain HIPAA Compliance. Businesses recognize the need to secure and protect applications and their data including: customer records, employee privacy data, competitive information and trade secrets. Depending on […]

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Getting More From Your IT With Cloud Computing

Cloud Computing adoption is on the rise for businesses looking to reduce capital expenditure and avoid software licensing. According to the Computing Technology Industry Association (CompTIA) Annual Trends in Cloud Computing Survey forty two percent of respondents turned to the cloud to modernize legacy IT. Forty two percent of those Business Owners and IT Executives […]

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What is Malware and Why Should I Care?

Malicious Software or Malware is a serious concern to IT Security experts and business owners alike.  Malware is a category of Cyber Security threats that includes Viruses, Worms,Trojans and Botnets.  It is no surprise that the Computing Technology Industry Association (CompTIA) tenth annual IT Security Information Trends report placed Malware at the top of the […]

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Business Continuity and Disaster Recovery Fundamentals

Business Continuity and Disaster Recovery planning is about making sure your company can quickly become  operational after a systems failure, natural disaster or other interruption.  A holistic approach is required to get your doors open and employees productive.  According to recent InformationWeek research, IT professionals polled about Business Continuity and Disaster Recovery are most concerned […]

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Are You Ready for Mobility?

Mobility in the workforce is increasing productivity and driving savings for small to medium sized companies. Recent research from the Computer Technology Industry Association (CompTIA) uncovers 73% of small businesses surveyed cite they have a mobile device strategy driven by moderate to heavy focus for Mobility to make employees in the field more productive. Moreover, […]

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Should I Run my Business in the Cloud?

If you are still foggy about Cloud Technology, don’t feel too badly. According to a recent survey of one thousand adults by Wakefield Research over 50% of respondents believe that weather patterns have an impact on Cloud Computing! The reality is most of us are using the cloud whether we know it our not. Cloud […]

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Happy Data Privacy Day!

Data Privacy Day may not be a holiday for your IT Support Professional, however, it is an international holiday dedicated to education about Data Privacy. On this day many private, government and academic Data Privacy and IT Security Professionals get together and discuss key issues about Data Privacy. What is Privacy Data and What Does […]

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H1-B Visa Tips for Employers

Guest Blog by Mitch Wexler – Partner, Fragomen, Del Rey, Bernsen & Loewy, LLP H-1B visas are the mainstay of foreign nationals working in the US. There are only 85,000 new H-1B visas available per fiscal year. The Federal government’s fiscal year starts October 1st. Employers can file (compete) for H-1b visas 6 months early (April 1st). […]

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New iPad at work? Make sure it is secure.

New iPad at work?  Make sure it is secure. With the holiday season behind us,  as expected, many employees are coming to work with shiny new tablet computers including Android Tablets, Microsoft Windows RT Tablets and the new Apple iPad Mini.   Your company may have a “Bring Your Own Device” mobile device management policy that […]

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Getting More From Your IT in 2013

Getting More From Your IT in 2013 There are plenty of ways to get more from your IT budget in 2013. Mobility, remote support and cloud backup are a few technologies that will make your budget go farther. Let’s explore a few ways you can leverage these emerging trends to get more from your IT […]

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2013 IT Trends

2013 IT Trends There are a number of driving factors that will influence 2013 IT trends. These trends include Mobility, Cloud Computing, Disaster Recovery and IT Security. These 2013 IT trends will influence IT budgets and plans, while enabling companies to take advantage of mobile computing, enterprise infrastructure, software as a service (SaaS), social networks […]

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Can Cloud Computing Help your Business?

Can Cloud Computing Help your Business? Cloud computing has rapidly become mainstream technology for large and small businesses.  From online backup to virtual servers to Software as a Service (SaaS) there are many benefits to using cloud computing.  Here are some of the many benefits your business may receive from cloud computing: Capital Expense vs. […]

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Beyond Bring Your Own Device

Beyond Bring Your Own Device (BYOD) Many businesses have adopted an IT policy of Bring Your Own Device (BYOD) to save money and provide employees with the flexibility of staying connected when they travel, work from home and spend time in the field.  The BYOD policy allows employees to use personal smart phones and tablets […]

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Internet Browser Security Tips

Internet Browser Security Tips Left unprotected, Internet browsers including: Google Chrome, Microsoft Internet Explorer, Mozilla Firefox, and Apple Safari are increasingly vulnerable to software attacks and may be a place where malicious software, aka Malware can infiltrate your PC and ultimately breach your network security. There are many things you can do to proactively protect […]

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Maintaining Network Security

Maintaining Network Security: For many companies, network security is necessary to achieve compliance for PCI, HIPAA and other regulatory requirements. Keeping your computer and wireless network secure is a good policy to protect your company’s critical data. Without proper network security, your network may be vulnerable to computer virus and malware attacks and unauthorized access […]

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Considering the Cloud For Backup

Considering the Cloud for Backup? Many small to medium business (SMB) owners are turning to online backup or remote backup, generally referred to as cloud backup, as a top way to take advantage of cloud computing. According to a recent survey by the Computer Technology Industry Association (CompTIA), most companies turn to the cloud to […]

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Cloud Computing: Are you Ready for the Cloud?

Cloud Computing: Are you Ready for the Cloud? Most technology analysts agree Cloud Computing is a fast growing area of technology and is being widely adopted by small, medium and large businesses. According to Gartner Research 2012 forecast Cloud Computing spending will grow from $39.2 billion in 2011 to $45.9 billion in 2012. Gartner expects […]

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Bring Your Own Device (BYOD)

Bring Your Own Device (BYOD) Bring your own device (BOYD) is a recent trend where employees use their personal mobile devices including: iPhones, iPads, tablets computers and smartphones to access company information including your network, email, files and critical business applications. This policy can make your employees more productive. BYOD may save you the expense […]

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What Has Your Backup Done For You Lately?

What Has Your Backup Done For You Lately? Businesses of all sizes rely on their data more than ever before. What’s more, businesses have more data to protect and backups to store than ever. Critical files, customer data, email archives and other application data run our world. It’s not a bad idea to backup that […]

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Data protection and security update LinkedIn

Data Protection and Password Security Update: LinkedIn On June 7, LinkedIn disclosed that “some LinkedIn member passwords were compromised.” Per LinkedIn disclosures on their blog https://blog.linkedin.com/2012/06/07/taking-steps-to-protect-our-members/ ”LinkedIn learned that approximately 6.5 million hashed LinkedIn passwords were posted on a hacker site. Most of the passwords on the list appear to remain hashed and hard to […]

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PC Repair Tips to Improve Performance

PC Repair Tips to Improve Performance Over time Windows Personal Computers and Laptops need ongoing repair to keep them running smoothly. Why waste time and office productivity when you can proactively repair and maintain your PCs for optimal performance? Here are some tips you may try yourself or ask your IT Professional about for support. […]

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Cloud Computing: Your Pre Flight Check List

Cloud Computing: Your Pre Flight Checklist Cloud computing is more than a passing trend. Cloud computing is a way for small to medium businesses (SMBs) to tap enterprise class applications and infrastructure that once only large companies could afford. Cloud Computing allows SMBs to share the overhead for data center security, bandwidth, monitoring and management. […]

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Is Your Network Safer Than The Titanic?

One hundred years ago the ship, called “unsinkable” had its hull breached by an iceberg and caused the death of over 1500 passengers. You may think your network is “invincible” like the Titanic, however, your network security policies may cause vulnerability putting your IT assets and critical data at risk. Here are several steps you […]

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Why you should audit your network.

Do you know what’s connected to your network? If not, you should! Auditing your network and creating an inventory of your IT assets catalogs all devices connected to your network including PCs, laptops, printers, routers and switches. In some cases, assets discovered may even be unauthorized. By scanning and discovering all connected devices, your IT […]

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